Service
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We have a lot of confidence in the quality and durability in every new Kia that rolls off the assembly line. So much confidence, that we offer an industry-leading Kia 10-year or 100,000-mile warranty program.
The Kia 10-year/100,000 mile warranty program* consists of:
Each provides coverage until either the yearly or total mileage figure is reached, whichever comes first.
This warranty program applies on vehicles manufactured from 2008 on.
The extended protection of Kia 10-year/100,000-mile warranty program* gives Kia owners added peace of mind against unforeseen service and repairs.
Kia 10-year/100,000-mile warranty program* covers repairs made to precise Kia standards and requirements. You can rest easy knowing your vehicle is in the skilled hands of Kia trained service technicians at your authorized Kia Dealer.
All warranties are limited. For complete details, see a dealer or download complete details of Kia 10-year/100,000-mile warranty program in PDF format.
Kia 10-year/100,000-mile warranty program* consists of various limited warranties, including limited basic, limited powertrain, and limited anti-perforation warranties, plus a roadside assistance and trip interruption program. For vehicles in commercial use, the powertrain warranty is limited to five years or 60,000 miles, whichever comes first. For specific warranty coverages, exceptions, terms, conditions, limitations, and restrictions on transferability, please download complete details of The Kia 10-year/100,000 warranty program in PDF format.
Should you be left to wait on some remote roadway for lack of pocket change? Certainly not. Our toll-free hotline is staffed 24 hours a day, 365 days a year, and is accessible from anywhere in the U.S. The number’s simple enough to remember, too: 1-800-333-4KIA.
A free phone call isn’t of much use if it doesn’t result in someone coming to your rescue, so we have set up a network of over 17,000 roadside assistance providers. They’ll help you out of the usual minor mishaps-dead batteries, flats (provided you have a spare that isn’t flat), running out of gas-and they’ll do it at no charge.
In the event of a warrantable concern that can’t be fixed on the spot, we’ll see to it you’re towed at no cost to the nearest Kia dealer or Alternate Service Location (ASL), whichever is closer. Needless to say, if you have an applicable warranty-related concern, your repairs may be covered under the Kia 10-year/100,000-mile warranty program.
If you have the misfortune to break down after-hours, on a weekend, or a holiday, your vehicle will be towed and stored by a Kia-approved vendor, and taken to the nearest dealer or ASL on the next business morning.
Trip Interruption expense benefits are provided in the event that a warranty-related disablement occurs more than 150 miles from the customer’s home, and the repairs require more than 24 hours to complete. Reasonable reimbursement can be provided for meals, lodging, or rental car expenses. Trip interruption coverage is limited to $100 per day subject to a three-day maximum limit per incident, and the customer is required to contact the Kia Consumer Assistance Center to explain the circumstances and request reimbursement. A representative at the Kia Consumer Assistance Center will determine whether the circumstances meet the criteria for trip interruption benefits and, if so, will advise the customer that they will be reimbursed for trip interruption expenses.
Insurance deductibles, expenses, and claims paid by the customer’s insurance company or other third party providers are not eligible for reimbursement.
24-hour Roadside Assistance service plan provided by Kia Motors America, Inc. Certain restrictions apply. See Owner’s Manual for complete information.
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