Kevin at the front desk is so helpful and personable. I appreciate all that the team did for me. Working with a dealership is always expensive though.
Had a slow leaking tire for almost 1 year, went through a couple of service stations but left not fixed. This time the tech was able to locate the source of leak and fixed it, very happy.
Andy the service advisor is excellent. He was very helpful and he got the car in right away. Dealt with Adam Berry, in parts, he made sure the parts we needed were in stock before dropping off our car. Very pleased with this visit!!
I have an amazing experience each time I visit Kia. Advisor Nicci Pollard is always friendly and helpful.
This Kia dealership was well kept and had friendly staff. Josh was very helpful and kind during the process.
Danielle is an asset to your dealership, friendly and knowledgeable. Thanks for a reasonable deal on our new Sorento.
The staff are always very friendly and helpful. They know their product. Fast, efficient service and really care. Wouldn’t go anywhere else. Thank you Fusz Team, you’re the best!
Buying my new Telluride was a smooth and painless process thanks to everyone at Lou Fusz Kia. They were able to order the exact model with all the features I wanted.
This dealership has a friendly staff and my service was done in a timely fashion.
It went really fast and they took care off it really well and I happy with the service.
We had Kirstie as a salesperson last weekend. She was very patient with us while we test drove three different vehicles. She made it a pain free process. Would 10/10 recommend anyone looking for a new car to go see her!
Andy provided professional, friendly service in order for me to have my car inspected for a recall notice. in a timely manner.
Andy from the service department was a pleasure to work with. He answered all of my questions and also kept us updated on the progress of my vehicle. With it being an issue with the engine I was worried they wouldn't be honest. I didn't have bring up the recall once. He told me there were two lifetime warranties and it would be covered.
Brian Schaeporketter was a great sales person. I trusted him immediately and that is why I went with Lou Fusz. The GM was unprofessional. He was so rude, accusing me of wrting/trying to pass a bad check as mine bounced despite me having 3x the amount to cover it. Ally Bank messed up. He got really aggressive with me on the phone. I think his name is jARED. It was the GM working on that day. Anyway, he yelled at me on 4/29/2023 and ordered me to bring him a check. It was a SAT and I have a virtual ...
Had to make an unexpected repair! I called and was very happy they said Bring it in!! I know how busy they are! Thank You
We do not appreciate Kia selling or giving away our (private) information about our purchasing the Telluride.
Sales function failed to explain the major features And did not take the time for simple the basics.
Great staff that always listens to my concerns and solves any problems right the first time.
Service department is always great to deal with. Professional, honest, quick, and fair priced. I drive pass other Kia dealers.
Great work by Chris. All request completed and returned on time clean also. Thank you
Excellent service! After being repaired, my car looked brand new and the communication throughout the repair process was swift.
Scheduling was easy, and once checked in, everything was done quickly and my car came back cleaned and ready to go.
Great and speedy service. The waiting room is easy to relax and get things done while waiting for the vehicle to be worked on.
Very helpful, my car was cleaned and looks better then when I brought it in the dealership. Would recommend to anybody who is looking for a respectful dealership.
Love Nicki, Brandi and Kevin (with window-licker babies) in Service. Hugs!!!! Thanks for your service!
Excellent service; clear and concise presentation of options. Clean and relaxed location to wait for service to be completed.
Brian was great to work with, very professional and explained very this on car to me.
Great experience at Lou Fusz Kia. Did all the work that needed to be done for the long road trip ahead.
Josh was very helpful and he explained all of the Seltos features for me. I'm really happy with the car.
Very nice service advisor who kept me informed. Wait time a little too long I must say
Brian and Joe were both friendly, knowledgeable a pleasure to work with. Made the new vehicle purchase process easy.
My experience was a NO pressure location!! Thanks to Ryan Humphrey and all his help for the few weeks that were looking/debating on purchasing a Kia Rio. Ryan was helpful and willing to answer any questions that we had while purchasing our new Kia.
Great experience with josh h! Only dealer not selling over msrp!
It was a very clean and guest orientated store. I enjoyed the waiting area and complimentary coke freestyle.
No one called to tell me the car was ready when the work was done
Once again, an outstanding experience! Prompt, professional, and informative! Couldn't have been a better experience!
Both Josh and Joe were really.great both helped and explained everything and kept great communication throught my time there.
Brian was great to work with and very knowledgeable through the entire process. Joe also was great to work with even saved us a little on Kia finance as opposed to our cedit union
Great all round experience with the purchase of our new vehicle.
I must say I had better service to where, but I didn't know about the GDI that I never heard of before. I had to look into it on Google, to understand it better. But there is So much more maintenance to this car than I ever knew before?
We love Lou Fusz Kia, this is the second time we’ve gone and we always leave with at least one car
Pleasant experience. Negotiations were quick and fair. At delivery plenty of time taken to explain all features of the vehicle.
Detail-Oriented Customer Service. Notification of appointments ... excellent Explanation of car service needs... extremely excellent!
Great customer service and they made everything really easy. Friendly and convenient. I had a happy experience
Service consultants Nicci and Brandi are a delight to work with. Fast to get you checked in, know what you need, and on your way after the service is completed.
Everyone there was so nice and helpful, especially Corey! The process was easy and I love my new car!
Purchasing my KIA Soul was very easy and remarkably quick. Ryan was friendly, professional, and thorough in explaining the car's features and how to operate them. Curtis also made the financial portion comfortable by his detailed explanations. Both men were so helpful in answering my questions that it made my experience a pleasant one. Thank you!
I was notified in a timely manner when the specific top-end Telluride became available at the dealership. The test-drive thru purchase process went smoothly and without any hassles.
The whole process was great. Mike walked me through everything I needed to know and do. Everyone is super friendly.
I love that I am greeted by my name every time I come to the dealership. The cleanily if the waiting room as well as the restroom. I love that I can sip on minute maid lemonade while I wait. I feel the mechanic does a great job with my car. Bo complaints here Discount is very nice and helpful to
Great experience & great people!
Everyone I talked to was kind and courteous and as always they had fast service and even brought unknown issues to my attention so it could all be addressed in one visit.
They were prompt & friendly, finished my car in a timely manner also the bathrooms were clean.
I was super pleased with the whole experience. Everyone I encountered was knowledgeable, professional, and friendly. I was also in and out in a timely manner. Will definitely return.
Nicci is amazing. She's beautiful, friendly, helpful, smart, and amazing at what she does.
Well, no price adjustment with LFK. Nice, knowledgeable, quick, no hassles.Would recommend.thank you
I have a long drive to work and was looking for a Kia Rio LX because of the gas mileage and the ratings. I visited several dealers and was lied to and deceived. After wasting hours of my time and gallons of gas going to other dealerships, I found Lou Fusz on line and made inquiries about the Rio. Robert soon called. I told him what I wanted and was informed that the car was not in stock, but he would call me when it was. Several days later he called and informed me that there was one in stock. ...
Easiest experience buying my first car. 10/10 would recommend to anyone looking to buy a vehicle.
Awesome experience from start to finish! Awesome experience from start to finish! Awesome experience from start to finish!
Everything was great, was finish and service was good. All was ok with me and thanks
Great service by Andy. He explained some maintenance that I might need. Lounge was very nice to wait in.
Lou Fusz Kia Service Department is always so helpful. They always provide me with an estimate before service so I can digest the cost. When the vehicle is assessed they will notify me if there is a more pressing repair that I need to prioritize. Can't beat the coupons, every little bit helps. The reason I purchased my second Kia at Lou Fusz IS the service department.
As is usual, I had a great experience with the service I received. I did not have an appointment, but they managed to fit me in.
Nicci is the bestest!!!!! I need 5 more words why do you have to do that!
The Lou Fusz Kia team was very helpful and friendly during every stage of purchasing our new vehicle.
Nicci was easy to deal with, she broke down everything I needed for my vehicle perfectly. I would definitely recommend her to anybody going to get service on their vehicle.
Helpfully,honest in the pricing.quick and straight forward purchases. It was the best experience I have had in purchasing a new Vehicle.
Everything was well done. However, I was disappointed in the shuttle service, which was limited. I could have dropped off my car first thing in the morning, but the driver didn't arrive until an hour after I needed to be in the office.
We found the Sales Consultant, Kirstie and Sales/Finance Manager, Curtis very professional, knowledgeable and user friendly.
I was taken care of immediately and car was given back very clean and washed
Friendly, fast service, comfortable seating area and free coffee! Also the dealership was not far from my house. Definitely a plus
Josh Hough was pleasantly direct with no nonsense & shortened the normally all-day process in record time.
We had the best buying experience with Brian S. And Joe in finance, would highly recommend going to Lou fusz Kia and working with Brian to everyone I know! Thanks so much
This dealership went above and beyond to get me the car that I wanted. Past dealerships didn’t try at all and I was very happy with the service I received from everyone. Corey Simms and his team did everything they could to get me in the car I wanted. I would definitely recommend this place and will be shopping here for future cars as well!
Both of my recent service experiences at Lou Fusz Kia was excellent! I took my 2022 EV6 in to have the 3 software updates and the Amp replaced under warranty. Andy and the entire service team are always a pleasure to see. They are always friendly, professional and knowledgeable. Christopher, the service tech that always services on my car always does an excellent job and leaves my car in perfect condition . I'll be back as I need other services performed on my EV6. It's good to know the Lou Fusz professionals stand behind their work and do an excellent job.
Dealership was kind and courteous. Would definitely come back if we are ever in the market for another Kia.
My recent service experience at Lou Fusz Kia was excellent! I took my car in to have the safety/theft prevention software installed (free of charge). It was a pleasure to see Nicky and other staff. They are always nice, professional and knowledgeable. I'll be back as I need other services performed on my Kia. It's good to know the Lou Fusz professionals stand behind their work and do an excellent job.
Dealership had the vehicle we wanted. They provided excellent service from start to finish. Great to work with.
The service I received is the best ever. They really go out of their way to please you and treat you like family
Service was great, fast and professional. I really appreciated the text to pay , that streamlined everything!
I just want to thank Ryan for helping me get set up with my new vehicle. I didn't feel pressured at all as I have previously been with other companies. Thanks again! I'll be back in the future for any car needs!
They are always friendly and professional. They make sure that I know exactly what needs to be done.
Positive experience making an appointment as well as having my car serviced. The experience was totally user friendly
They helped us with all of our concerns. We will be doing business with them in the future.
All treated me well and were very professional and proficient in handling my search and purchase.
The service at Lou Fusz Kia has always been exceptional. I keep coming back because the people that work there are friendly, knowledgeable, and professional. I waited while I got the free software update for my KIA. The waiting area is very comfortable and they have great coffee.
Always a great experience with the service staff. They do a great job with my car.
The team at Lou Fusz Kia was exceptional. They were professional, efficient, and knowledgeable. Josh was very responsive and considerate.
Everyone was very professional, efficient and knowledgeable. They were friendly and considerate to our needs. Josh was very responsive and had great follow up.